Technical support organization
Definition
A Technical support organization is An organization offering technical support to regulatory bodies and, in some cases, performing safety research projects
Description
The technical support offered by TSO's may vary in its scope, depending on the TSO's mission. TSO's may have an R&D base, support regulatory bodies, educate and train operators or perform industry assignements. Therefore, depending on the orientation of the TSO, the challenges will be those of R&D, regulatory or industrial organizations, or a mixture of these. With respect to KM, TSO's may act as consultants for R&D, regulatory bodies and industry in defining and implementing a KM programme. Therefore, TSO's must acquire a sound theoretical as well as practical knowledge in implementing a KM programme; this is certainly best done by initiating a KM programme in the TSO itself.
