Benchmarking

Definition

Benchmarking is/are The practice of comparing features and performance of an organization, department or function with those of other organizations and standards.

Source: Comparative Analysis of Methods and Tools for Nuclear Knowledge Preservation

Source: Process oriented knowledge management

Description 1

The following axioms should be considered in benchmarking:

• What works well for a given organization in one situation may not work well in another organization under different circumstances.
• There are lessons to be learned from undesirable situations as well as from best practices – things that have been proven to work well and produce good results.
• Examining the practices of organizations with fundamentally different aims can produce surprisingly useful insight about another organization.

Source: Planning and Execution of Knowledge Management Assist Missions for Nuclear Organizations

References

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