Instant messaging
From NKM WIKIDOC
Contents
Definition
Instant messaging (IM) is a form of communication over the Internet that offers quick transmission of text-based messages from sender to receiver. In push mode between two or more people using personal computers or other devices, along with shared clients, instant messaging basically offers real-time direct written language-based online chat. The user's text is conveyed over a network, such as the Internet.
Purpose and benefit
Description
Variations
Implementation guide
See the [Implementation guide] in the Information technology article.
Success factors
See the [Success factors] in the Information technology article.
Common pitfalls
See the [Common pitfalls] in the Information technology article.
