Exit interview

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Definition

A survey that is conducted with an employee who is about to leave an organization

Purpose and benefit

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Description

The information from each exit interview is used to provide feedback on why employees are leaving, what they liked about their employment and what areas of the organization need improvement. Exit interviews are used as part of knowledge harvesting to glean knowledge from the departing employee so that it is retained within the organization.

Variations

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Implementation guidance

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Success factors

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Common pitfalls

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Related articles

Interview

Knowledge elicitation interview