Knowledge map
Contents
Definition
Knowledge map is A map of a selected knowledge domain.
Summary
Description
Overview
Knowledge map is a symbolic representation of selected knowledge domain and the output of knowledge mapping. The form of knowledge maps may vary including lists and hierarchical maps. In addition to codifying knowledge, a knowledge map provides navigation for users and relationships between the elements of the map. For organisations, the benefit of using knowledge maps is better understanding of their knowledge assets. An example of a knowledge map is provided in Fig 1.
The functionalities of knowledge map
Knowledge map has the following functions:
- Indicate the location of knowledge assets in an organization: The basic function of knowledge map is to tell users where they can get knowledge and to provide navigation for them. Similar to information explosion, sometimes there is excessive knowledge in an organization, which is over the limit for a person to handle. In spite of search engines, knowledge map can be a good manner to retrieve knowledge in a logical way.
- Help to discover tacit knowledge in an organization: With the overview picture of knowledge assets in an organization, it is more likely to discover tacit knowledge in certain fields. Behind the corelation of knowledge, there might be some experts and knowledge owners from whom tacit knowledge can be captured.
- Improve the self-learning ability in an organization and guide newcomers: Users(or employees) can learn new things by navigating in a knowledge map. Moreover, knowledge map is greatly helpful to newcomers and let them get into their roles quickly.
- As a summary list of knowledge assets in an organization: Knowledge map can be regard as a summary list of knowledge assets in an organization, which helps to evaluate the current status and maturity of knowledge management.
Types of knowledge maps
There are at least three types of knowledge maps:
- Concept-oriented knowledge map, or Concept map also can be considered as "taxonomy". This type of knowledge map is often used in knowledge base or content management systems. (See Fig. 2)
- Process-oriented knowledge map, or Process map uses business processes in an organization to make connections among related knowledge. Users can follow the processes and use the handy knowledge by means of a process-oriented knowledge map.
- Social-oriented knowledge map, or Personal network map or shows the social relationship of users(or employees) as well as their expertise and competencies in a knowledge map.
Producing a knowledge map
References
[1] Development of Knowledge Portals for Nuclear Power Plants
[2] Ermine J.L., Boughzala I and Tounkara T., Critical Knowledge Map as a Decision Tool for Knowledge Transfer Actions, "Electronic Journal of Knowledge Management 4, 2 (2006) 129-140, http://hal.archives-ouvertes.fr/docs/00/47/03/87/PDF/10.1.1.85.873_1_.pdf
[3] Balaid, Zibarzani, Rozan, A Comprehensive Review of Knowledge Mapping Techniques, JOURNAL OF INFORMATION SYSTEMS RESEARCH AND INNOVATION, http://seminar.utmspace.edu.my/jisri/download/F1_FinalPublished/Pub9_Comprehensive_KnowledgeMapping_Techniques.pdf
