Lessons learned
From NKM WIKIDOC
Definition
Concise descriptions of knowledge derived from experiences that can be communicated through mechanisms such as storytelling, debriefing etc., or summarized in databases.
Description
Lessons learned often reflect on ‘what was done right’, ‘what should be done differently’, and ‘how to improve the process and product to be more effective in the future’. In the nuclear industry, operating experience feedback is an example of an applied lessons learned programme.
