Coaching
Definition
A relationship between more experienced individuals and less experienced individuals designed to enhance learning and performance of both individuals and teams, typically focused on the achievement of specified objectives within given time frames.
Description
The role of a coach is to create a supportive environment that will develop the ability of those being coached to perform existing tasks better or new tasks. In the nuclear industry, coaching is a legitimate and effective teaching tool for situations like on-job training (OJT); however, it is to be avoided during the process of confirming acquired competences. For this reason, some utilities prohibit OJT instructors/coaches from also serving to evaluate the effectiveness of the learning by trainees on given tasks. Coaches may be from within or from outside an organization.