Appreciative inquiry
From NKM WIKIDOC
Definition
A strategy of asking positively framed questions to focus on what is going right within an organization. The aim is to help alleviate resistance to change and to improve processes, products, services, communication, leadership and other issues by focusing on the best possible outcomes and practices using the ‘four-d’ cycle of discovery, dream, design, and destiny
Description
The nuclear industry has traditionally been inclined to ‘drive forward looking in a rear-view mirror’ by devoting extensive resources to event investigation and techniques, such as root cause analysis. Complementing such necessary techniques with an appreciative inquiry can improve morale as well as performance.
