Knowledge retention

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Definition

Knowledge retention is


Description

Knowledge Retention addresses the case of knowledge leaving the organization. For some organizations this is a more serious problems than for others. Knowledge leaves organizations for many reasons, although for many organizations the problem is an ageing/retiring workforce and the need to identify what knowledge needs to be retained within the organization, but knowledge leaves because of lay-offs and normal staff turn-over too.


It is not necessary to save all of the knowledge that exists within an organization, some of it is transient and/or not critical to the organization's operations. For this reason it is important to assess the organization's knowledge along two axes: Time needed to transfer knowledge, and Time needed.

KRQuadrants.jpg

Related Articles

Ageing Workforce, Retention. Retention Plan

References

  1. KMT Knowledge Retention
  2. APQC on Knowledge Retention and Transfer
  3. Knowledge retention: What practitioners need to know by Jay Liebowitz, Ph.D.
  4. Four Quadrants for Knowledge Retention