Knowledge model

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Definition

Knowledge model is A representation of knowledge used to understand and communicate an aspect of knowledge in the real world.

Summary

A knowledge model describes some aspects of knowledge KM for the purposes of understanding and communication.

Description

There are a number of models which are commonly used in describing knowledge. The models emphasise different elements of knowledge and represent them at different levels of complexity. Some illustrate only the major components of knowledge, others also illustrate systems, subsystems and even processes. This article describes some of those that have been used in IAEA publications in an ascending order of complexity.

People, processes, technology KM model

The [[people|, process, technology KM model implies that KM needs to combine both the "soft" and "hard" elements of the organisation (i.e. People and Technology) in its processes.

Fig 1. People, process technology KM model

People, process, technology, culture KM model

The people, processes, technology and the organizational culture KM model implies that KM needs to combine both the "soft" and "hard" elements of the organisation (i.e. people and technology) in its processes but also recognises the influence of and the need for congruence with the organisation's culture.

Fig 2. People, process technology, culture KM model

People, process, technology, organisational context KM model

The people, process, technology, organisational context KM model implies that KM needs to combine both the "soft" and "hard" elements of the organisation (i.e. People and Technology) in its processes but also recognises the influence of and the need for congruence with the organisation's business context.

Fig 3. People, process organisational context KM model

KM performance model

The KM performance model also includes people, process, technology, organisational context but identifies the links to organisational performance.

FIG. 4. The ‘KM Performance Model’ relationships (adapted from Ref. [2]).

The Fraunhofer reference model

The Fraunhofer reference model of KM includes some elements of Knowledge processes, Business processes and Knowledge lifecycle.

Fig. 5. Fraunhofer Reference Model

An example of a KM system model

KM system models recognise the systemic properties of KM when implemented in an organisational context. They show subsystems, processes and their interconnectivity

Figure 6. An example of a KM system model

References

[1]

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Knowledge model

Fraunhofer reference model

KM performance model