Knowledge process

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Definition

Knowledge process is Knowledge process is a process that acts on /or with knowledge, either individual knowledge or organizational knowledge.

Summary

A knowledge process is a process that acts on or with knowledge, either individual knowledge or organizational knowledge. Most business and organizational work processes are knowledge-dependent and/or knowledge-driven, and by definition they embed one or more knowledge process. In the NKM Wiki, nine main categories of knowledge processes are recognised, namely Creation, Validation, Transformation, Disposal, Learning, Combination, Finding, Maintenance, Sharing (See Fig. 1). Each knowledge process category is used to represent similar or inter-related knowledge processes. For a detailled list of knowledge processes, please refer to Knowledge process (disambiguation) article.

Description

In the NKM Wiki, nine main categories of Knowledge processes are recognised (See Fig. 1 and click the pictures to see more about each category)
Knowledge processes should support business processes
Supportive culture is required to enable quality knowledge processes
A KM strategy defines the implementation of knowledge processes
Knowledge processes bring business benefits
Challenges are solved using Knowledge processes
KM Tools are enablers of knowledge processes

Categorisation of knowledge processes

The main categories of knowledge processes, mainly combination, creation, disposal, finding, learning, maintenance, sharing, transformation and validation, are depicted in Figure 1. To see the content of these categories, please refer to the category pages:

Knowledge processes and tools

In the NKM Wiki, the Tools have been categorised based on their relevance for each knowledge process. For link between knowledge processes and relevant tools, please refer to Category:Tools and the subcategories.

Knowledge processes and other main categories

For connections between knowledge processes and KM benefits, challenges, organisations and tools, please refer to Portal:Knowledge processes and Navigator.