Balanced scorecard

Definition

The Balanced scorecard is A strategic planning and management tool that is used extensively in business and industry, government, and nonprofit organizations worldwide to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals ( http://balancedscorecard.org/Resources/About-the-Balanced-Scorecard Balanced scorecard institute) (Last published: A business model usedas a tool to measure organizational performance against both short and long-term goals).