Information technology

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Definition

Comprises the elements of computing, including software, servers, networks and desktop computing, which enable digital information to be created, stored, used and shared.

Purpose & benefits

The appropriately implemented technology can enable the KM program and activities of the organization.

Description

Variations

Implementation guide

IT implementation roadmap.png

Success factors

Common pitfalls

Focusing on the technology and ignoring the other necessary components of the KM strategy and framework.

Related articles

Big data

Content management system

Document management system

Decision support system

Database

Expert system

Extranet portal

Groupware

Information management system

Intranet portal

Knowledge management strategy

Portal

Records management system

Social networking tools

Wiki