Peer assist

Definition

A Peer assist is A process where peers from different teams or organizations share their experiences, insights, and knowledge with a team that has requested assistance

Description

A peer assist is a process in which an individual or team arranges a meeting or a workshop in order to make use of the knowledge and experience of other individuals or teams before embarking on a project or activity. In R&D organizations, the peer assist process can help avoid situations such as ‘re-inventing the wheel’ and provides team members with valuable knowledge and insights from other teams before embarking on a project or task. It therefore allows a valuable connection with those seeking assistance with a peer group who have expertise in a given area. A peer assist meeting can last from an hour to a full day depending on the size of the project or activity. Communicating with experienced peers about the best way to approach new projects saves R&D organizations time and money and avoids repetition of mistakes. It also helps to create strong team bonding, establishes rapport and fosters the development of relationships between people.