Human performance improvement
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Definition
Human performance improvement is The systematic process of discovering and analyzing important human performance gaps, planning for future improvements in human performance, designing and developing cost-effective and ethically justifiable interventions to close performance gaps, implementing the interventions, and evaluating the financial and non-financial results. Source: Process oriented knowledge management for nuclear organizations
Human performance improvement is Template:Human performance improvement 2 Source: Process oriented knowledge management for nuclear organizations
Summary
Description
Human performance improvement (HPI), also referred to as Human performance technology (HPT), is the systematic process of discovering and analysing important human performance gaps, planning for future improvements in human performance, designing and developing cost-effective and ethically justifiable interventions to close performance gaps, implementing the interventions, and evaluating the financial and non-financial results [3].
The International Society for Performance Improvement (ISPI) offers an overview and lists the principles of HPT on their page. Generic models describing HPI have been developed by the ISPI and the American Society for Training and Development (ASTD) (ISPI-model, ASTD-model). These models are generic in the sense of being independent of domain or organization type, and embed HPI into the broader context of Change Management.
Source: Guide on nuclear knowledge management
References
[1] INTERNATIONAL ATOMIC ENERGY AGENCY, A Systematic Approach to Human Performance Improvement in Nuclear Power Plants: Training Solutions, IAEA-TECDOC-1204, IAEA, Vienna (2001)
[2] INTERNATIONAL ATOMIC ENERGY AGENCY, Human Performance Improvement in Organizations: Potential Applications in the Nuclear Industry, IAEA-TECDOC-1479, IAEA, Vienna (2005)
[3] W.J. Rothwell: ASTD Models for Human Performance Improvement: Roles, Competencies and Output, Second Edition, ISBM 1-56286-126-3
