Relational capital
From NKM WIKIDOC
Revision as of 10:46, 14 February 2015 by DavidBeraha (Talk | contribs) (DavidBeraha moved page Customer capital to Relational capital without leaving a redirect)
Definition
Relational capital is The value inherent in a company's relationships with its customers, vendors, and other important constituencies ( http://en.wikipedia.org/wiki/Relational_capital Wikipedia)