Difference between revisions of "Process mapping"
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===Process mapping=== | ===Process mapping=== | ||
− | + | Process mapping includes [1,2] | |
− | + | * defining what an organization does, | |
− | + | * who is responsible, | |
− | + | * inputs and outputs, | |
− | + | * requirements for the process, | |
+ | * the sequence and interactions of the processes, | ||
+ | * process measurements and | ||
+ | * a definition of a successful completion of the process. | ||
Process mapping takes a specific objective and helps to measure and compare that objective alongside the entire organization's objectives to make sure that all processes are aligned with the company's values and capabilities. [1] | Process mapping takes a specific objective and helps to measure and compare that objective alongside the entire organization's objectives to make sure that all processes are aligned with the company's values and capabilities. [1] |
Revision as of 17:58, 30 July 2014
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Contents
Definition
Process mapping is The process of organizing and representing knowledge using process maps.
Summary
One paragraph.
Description
Overview
Process mapping is one of tools to be used for documenting the processes of an organisation and the knowledge embedded in them. Documenting the processes is one of the requirements for a management system [2]. Process mapping may also be used as a tool for continuous improvement [3].
Process mapping
Process mapping includes [1,2]
- defining what an organization does,
- who is responsible,
- inputs and outputs,
- requirements for the process,
- the sequence and interactions of the processes,
- process measurements and
- a definition of a successful completion of the process.
Process mapping takes a specific objective and helps to measure and compare that objective alongside the entire organization's objectives to make sure that all processes are aligned with the company's values and capabilities. [1]
Process maps can be constructed directly with experts to help model process knowledge. As with concept mapping, the input for process models can be generated via interviews with experts. Alternatively group techniques can be used to help provide the basis for the process model.
References
[1] Wikipedia http://en.wikipedia.org/wiki/Business_process_mapping
[2] IAEA, Safety Requirements, GS-R-3, http://www-pub.iaea.org/MTCD/publications/PDF/Pub1252_web.pdf
[3] IAEA, Management of continual improvement for facilities and activities: A structured approach, http://www-pub.iaea.org/MTCD/publications/PDF/te_1491_web.pdf