Difference between revisions of "Quality assurance"
From NKM WIKIDOC
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==External links and references== | ==External links and references== | ||
[https://deming.org/theman/theories/profoundknowledge Deming: System of Profound Knowledge] | [https://deming.org/theman/theories/profoundknowledge Deming: System of Profound Knowledge] | ||
| + | [http://www.berrywood.com/wp-content/uploads/2011/08/demingpaper.pdf "There is a Relationship Between Systems Thinking and W. Edwards Deming’s Theory of Profound Knowledge." by Barbara Berry] | ||
[[category:Quality management]] | [[category:Quality management]] | ||
Revision as of 13:51, 9 March 2016
Definition
A way of preventing mistakes or defects in manufactured products and avoiding problems when delivering solutions or services to customers ( http://en.wikipedia.org/wiki/Quality_assurance Wikipedia)
External links and references
Deming: System of Profound Knowledge "There is a Relationship Between Systems Thinking and W. Edwards Deming’s Theory of Profound Knowledge." by Barbara Berry
