Difference between revisions of "Lessons learned"
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Revision as of 10:27, 9 March 2016
Contents
Definition
Concise descriptions of knowledge derived from experiences that can be communicated through mechanisms such as storytelling, debriefing etc., or summarized in databases.
Purpose and benefit
Lessons learned from a project or from a certain process show in a concise form what was done right, what should be done differently and how to improve the process and product to be more effective in the future. They are often considered a key component of, and ongoing precursor to, effective risk management.
Description
Lessons learned often reflect on ‘what was done right’, ‘what should be done differently’, and ‘how to improve the process and product to be more effective in the future’. In the nuclear industry, operating experience feedback is an example of an applied lessons learned programme.
Variations
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Implementation guidelines
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Sucess factors
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