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| | ==Definition== | | ==Definition== |
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| | ==Description== | | ==Description== |
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| − | The main categories of knowledge processes identified by the IAEA are combination, creation, disposal, finding, learning, maintenance, sharing, transformation and validation.
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| | Knowledge process is often used as an alternate term to knowledge management process with the purpose to distinguish knowledge processes from business processes in an organization. | | Knowledge process is often used as an alternate term to knowledge management process with the purpose to distinguish knowledge processes from business processes in an organization. |
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| + | ==Purpose & benefits== |
| − | [[File:Knowledge processes.png|230px|frameless|right|link=:Category:Knowledge processes]]
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| − | == Summary== | + | ==Variations== |
| − | A knowledge process is a [[Process|process]] that acts on or with [[Knowledge|knowledge]], either [[Individual knowledge|individual knowledge]] or [[Organizational knowledge|organizational knowledge]]. Most business and organizational work processes are knowledge-dependent and/or knowledge-driven, and by definition they embed one or more knowledge process. In the NKM Wiki, nine main categories of knowledge processes are recognised, namely Creation, Validation, Transformation, Disposal, Learning, Combination, Finding, Maintenance, Sharing (See Fig. 1). Each knowledge process category is used to represent similar or inter-related knowledge processes. For a detailled list of knowledge processes, please refer to [[Knowledge process (disambiguation)]] article.
| + | Knowledge processes may also be called knowledge management processes, or knowledge management activities. They are, however, different from knowledge lifecycle activities, which are described in another article [[Knowledge lifecycle]]. |
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| − | ==Purpose== | + | ==Implementation guide== |
| − | * In the NKM Wiki, nine main categories of Knowledge processes are recognised (See Fig. 1 and click the pictures to see more about each category)
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| − | * Knowledge processes should support business processes
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| − | * Supportive culture is required to enable quality knowledge processes
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| − | * A KM strategy defines the implementation of knowledge processes
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| − | * Knowledge processes bring business benefits
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| − | * Challenges are solved using Knowledge processes
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| − | * KM Tools are enablers of knowledge processes
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| − | ==Sub-processes== | + | ==Success factors== |
| − | <Imagemap>
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| − | Image:Knowledge processes 10.png|border|800px
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| − | rect 50 100 550 255 [[:Category: Knowledge processes]]
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| − | rect 650 100 1130 255 [[:Category: Creation processes]]
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| − | rect 1250 100 1730 255 [[:Category: Validation processes]]
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| − | rect 1840 100 2320 255 [[:Category: Transformation processes]]
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| − | rect 2430 100 2910 255 [[:Category: Disposal processes]]
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| − | rect 75 385 525 520 [[:Category: Learning processes]]
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| − | rect 650 385 1130 520 [[:Category: Combination processes]]
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| − | rect 1250 385 1730 520 [[:Category: Finding processes]]
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| − | rect 1840 385 2320 520 [[:Category: Maintenance processes]]
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| − | rect 2430 385 2910 520 [[:Category: Sharing processes]]
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| − | </imagemap>
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| − | The main categories of knowledge processes, mainly combination, creation, disposal, finding, learning, maintenance, sharing, transformation and validation, are depicted in Figure 1. To see the content of these categories, please refer to the category pages:
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| − | *[[:Category:Combination processes]]
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| − | *[[:Category:Creation processes]]
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| − | *[[:Category:Disposal processes]]
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| − | *[[:Category:Finding processes]]
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| − | *[[:Category:Learning processes]]
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| − | *[[:Category:Maintenance processes]]
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| − | *[[:Category:Sharing processes]]
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| − | *[[:Category:Transformation processes]]
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| − | *[[:Category:Validation processes]]
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| − | ==Connection to other main categories==
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| − | For connections between knowledge processes and KM benefits, challenges, organisations and tools, please refer to [[Portal:Knowledge processes]] and [[Navigator]].
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| − | ==Contribution to the management system==
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| − | ===Recommendation===
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| − | Use the organisation’s yellow pages, intranet, community directories and social networks to find internal and external people with knowledge relevant to the specific knowledge area(s).
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| − | ===Table of business processes===
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| − | [[Knowledge process|knowledge processes]] are embedded in the following [[Business process|business processes]] in the [[Integrated management system]]. Each process has a score commensurate with its relevance to this process.
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| − | {| class="wikitable sortable"
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| − | |-
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| − | ! Business process !! Impact
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| − | |-
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| − | ||[[Configuration management]]|| High
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| − | |-
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| − | ||[[Technical skill resources]]|| High
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| − | |-
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| − | ||[[Lessons learned]]||High
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| − | |-
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| − | ||[[Information technology]]|| High
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| − | |-
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| − | ||[[Operating experience]]|| High
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| − | |-
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| − | ||[[Peer review]]|| High
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| − | |-
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| − | ||[[Technology development]]|| High
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| − | |}
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| − | ==Processes not in the management system==
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| − | ==KM tools==
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| − | In the NKM Wiki, the [[Tool|KM tools]] have been categorised based on their relevance for each knowledge process. For link between knowledge processes and relevant tools, please refer to [[:Category:Tools]] and the subcategories.
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| − | ==Case studies==
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| | + | ==Common pitfalls== |
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| | ==Related articles== | | ==Related articles== |
| − | ===Sub-categories===
| + | [[Knowledge lifecycle]] |
| − | [[:Category:Combination processes]] | + | |
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| − | [[:Category:Creation processes]]
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| − | | + | |
| − | [[:Category:Disposal processes]]
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| − | [[:Category:Finding processes]]
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| − | [[:Category:Learning processes]]
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| − | [[:Category:Maintenance processes]]
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| − | [[:Category:Sharing processes]]
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| − | [[:Category:Transformation processes]]
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| − | [[:Category:Validation processes]]
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| − | | + | |
| − | ===Other related articles===
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| − | [[Portal:Knowledge processes]]
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| − | | + | |
| − | [[Knowledge process (disambiguation)]]
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| − | | + | |
| − | [[Process (disambiguation)]]
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| − | | + | |
| − | [[Business process (disambiguation)]]
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| − | [[Process]]
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| − | [[Business process]]
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| − | [[Knowledge process attributes]]
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| | [[Category:Process]] | | [[Category:Process]] |
Knowledge process is a process that acts on /or with knowledge, either individual knowledge or organizational knowledge.
Knowledge process is often used as an alternate term to knowledge management process with the purpose to distinguish knowledge processes from business processes in an organization.
Knowledge processes may also be called knowledge management processes, or knowledge management activities. They are, however, different from knowledge lifecycle activities, which are described in another article Knowledge lifecycle.
