Difference between revisions of "Quality assurance"
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+ | [https://deming.org/theman/theories/profoundknowledge Deming: System of Profound Knowledge] | ||
[[category:Quality management]] | [[category:Quality management]] |
Revision as of 13:29, 9 March 2016
Definition
A way of preventing mistakes or defects in manufactured products and avoiding problems when delivering solutions or services to customers ( http://en.wikipedia.org/wiki/Quality_assurance Wikipedia)