Difference between revisions of "Crowdsourcing"
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| − | # | + | # [https://en.wikipedia.org/wiki/Crowdsourcing Wikipedia on Crowdsourcing] |
| − | # | + | # [https://en.wikipedia.org/wiki/Crowdsourcing#Modern_methods Crowdsourcing Methods (from Wikipedia)] |
| − | # | + | # [http://crowdsourcingweek.com/why-crowdsource/ Why Crowdsouurce] |
| − | # | + | # [http://www.slideshare.net/jwalphenaar/10-tips-for-successful-crowdsourcing?qid=94ff94e1-474f-427c-bf90-f554f9c0f627&v=default&b=&from_search=4 10 tips for successful crowdsourcing] |
[[Category:Knowledge management method]] | [[Category:Knowledge management method]] | ||
Revision as of 12:54, 4 December 2015
Definition
Crowdsourcing is the practice of obtaining needed services, ideas, or content by soliciting contributions from a large group of people and especially from the online community rather than from traditional employees or suppliers.
Description
There are many methods of accessing the knowledge that exists in a crowd (the Wikipedia article listed in the references below provides a good list of methods and examples), but three main criteria must be present and considered to help ensure the success of the endeavour: diversity, independence, and decentralization.
Diversity in this case means not just the usually understood meaning of different cultures, genders, etc. but also a diversity of backgrounds, experiences, age, education, anything that can create a difference.
The enemy of diversity is homogeneity (sameness/similarity) which leads to the illusion of invulnerability and a willingness to rationalize away opposing arguments, this in turn leads to a high likelihood of failure. It is looking at a problem from as many angles as possible that results in the best outcomes.
Independence is about keeping information sources separate so that one source for data/information/knowledge doesn't influence other sources.
Decentralization means ensuring that the decision-making process is not hierarchical, and is based on local and specific knowledge. Self-organizing, decentralized systems/networks are robust and adaptable, allowing connection and coordination without the command and control found in hierarchical systems. The closer a person is to the problem, the more likely he/she is to possess the knowledge for a good solution.
