|
|
| (21 intermediate revisions by 4 users not shown) |
| Line 1: |
Line 1: |
| | + | {{Hakob}} |
| | + | <!-- |
| | + | {{Comment}} |
| | {{Zoltan}} | | {{Zoltan}} |
| − | {{Hakob}}
| |
| − |
| |
| | {{Consolidation stage}}, | | {{Consolidation stage}}, |
| | | | |
| | {{Priority}}, | | {{Priority}}, |
| − | | + | --> |
| − | {{Content}},
| + | |
| − | | + | |
| − | {{Links}}
| + | |
| | | | |
| | ==Definition== | | ==Definition== |
| − | {{PAGENAME}} is {{ {{PAGENAME}} }}
| + | {{ {{PAGENAME}} }} |
| − | | + | |
| − | == Summary==
| + | |
| − | In process-oriented knowledge management focuses on organizational processes and the mission, rationale and objectives of the process define the scope of the project. At the heart of the process-oriented knowledge management strategy is a workflow management subsystem that enables it to capture knowledge in context as it is created and present knowledge to the user at the right step of the process. Its repository contains not only knowledge created and manipulated in an organizational process, but also the knowledge of the process itself in the form of process designs, case histories and lessons learned from past experiences.
| + | |
| − | | + | |
| − | == Description==
| + | |
| − | ===Background===
| + | |
| − | Drivers for justification for a POKM approach include the need to continuously and reliably improve NPP efficiency and effectiveness while maintaining high overall levels of safety. These improvements are required despite challenges such as an aging workforce, specific equipment challenges and the need to periodically adopt improvement technology and modified plant systems. POKM methods are also accompanied by improved measurement frameworks for productivity, quality and cost effectiveness as well as an improved ability to integrate work elements into a high-performing management system.
| + | |
| | | | |
| − | The origins of ‘Knowledge management’ can be traced to work pioneered in the early 1990s by the US Department of Defence. Business methods were popularized in the mid 1990s by The American Productivity and Quality Centre and methods spread from there to the global business community in general. Within the energy sector, deregulation within the USA caused more attention to being placed on having utilities being operated as business enterprises with an increased attention being placed on process management, activity-based costing, benchmarking and communities of practice between 1995 and 2004. In this way many elements of what was originally known as ‘Benchmarking and performance improvement’ came to be more properly understood as ‘Knowledge management’ by 2002. In fact, the IAEA Nuclear Knowledge Management Programme was originally formulated based on work done in human resources benchmarking in such best practices as workforce planning and knowledge retention.
| + | == Description == |
| | + | Process-oriented knowledge management (POKM) focuses on organizational [[Process|processes]]. At it's heart is a workflow management subsystem that [[Capture|captures]] knowledge in context as it is created and presents [[Information|information]] to the user at the right step of the process. Its repository contains information created and manipulated in the process and that of the process itself in the form of process designs, case histories and [[Lessons learned|lessons learned]] from past experiences. |
| | | | |
| − | ===[[Benefits of process oriented knowledge management|Benefits of process oriented knowledge]]===
| + | Ref. [1] gives a detailed description of process oriented knowledge management in nuclear organizations. |
| | | | |
| | == References == | | == References == |
| − | [1] | + | [1] Process oriented knowledge management for nuclear organizations (to be published) |
| − | ==Related articles==
| + | |
| − | [[Benefits of process oriented knowledge management]]
| + | |
| | | | |
| − | [[category:Tools]] | + | [[Category:Knowledge management]] |
| − | [[category:KM systems]]
| + | |
Latest revision as of 15:53, 21 December 2015
Definition
An approach to knowledge management that is designed to provide employees with task-related knowledge in the organization's business processes
Description
Process-oriented knowledge management (POKM) focuses on organizational processes. At it's heart is a workflow management subsystem that captures knowledge in context as it is created and presents information to the user at the right step of the process. Its repository contains information created and manipulated in the process and that of the process itself in the form of process designs, case histories and lessons learned from past experiences.
Ref. [1] gives a detailed description of process oriented knowledge management in nuclear organizations.
References
[1] Process oriented knowledge management for nuclear organizations (to be published)
