Difference between revisions of "Retention"
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==Definition== | ==Definition== | ||
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| − | == | + | == Description == |
Knowledge retention relates to keeping [[Explicit knowledge | explicit]] and [[Tacit knowledge | tacit]] knowledge in the organization, usually on long term. Retaining tacit knowledge may focus on [[Capture | capturing]] tacit knowledge, usually a very difficult task, or trying to retain people with the requested knowledge in the organization. A re-hire program for retirees may yield significant benefits. Long-term storage of explicit knowledge requires robust and reliable devices to meet archiving requirements. | Knowledge retention relates to keeping [[Explicit knowledge | explicit]] and [[Tacit knowledge | tacit]] knowledge in the organization, usually on long term. Retaining tacit knowledge may focus on [[Capture | capturing]] tacit knowledge, usually a very difficult task, or trying to retain people with the requested knowledge in the organization. A re-hire program for retirees may yield significant benefits. Long-term storage of explicit knowledge requires robust and reliable devices to meet archiving requirements. | ||
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{{PAGENAME}} belongs to [[:Category:Maintenance processes|maintenance processes]]. | {{PAGENAME}} belongs to [[:Category:Maintenance processes|maintenance processes]]. | ||
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| − | == | + | ==Purpose== |
| + | To keep knowledge in an organization. | ||
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Knowledge retention relates to keeping [[Explicit knowledge | explicit]] and [[Tacit knowledge | tacit]] knowledge in the organization, usually on long term. | Knowledge retention relates to keeping [[Explicit knowledge | explicit]] and [[Tacit knowledge | tacit]] knowledge in the organization, usually on long term. | ||
| − | === | + | ==Sub-processes== |
| + | There are no sub-processes for this knowledge process. | ||
| + | |||
| + | ==Connection to other main categories== | ||
| + | To see how this [[Knowledge process|process]] is connected to KM challenges, benefits and tools, please refer to [[Portal:Maintenance]]. | ||
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| + | ==Contribution to the management system== | ||
| + | ===Recommendation=== | ||
The efforts to retain tacit knowledge are usually closely connected with the identification of [[Critical knowledge | critical knowledge]] and the analysis of the risk of [[Knowledge loss | knowledge loss]]. The means of retaining tacit knowledge are twofold: if possible, the knowledge may be captured (see the [[Capture]]-article for a description of methods) and the resulting documents stored in an appropriate repository, and/or [[Transfer | transferred]]. This may go hand in hand with efforts to maintain people who have the requested knowledge in the organization. A good working environment as well as a reward and recognition system may persuade experts to remain in the organization. Strategies to re-engage retired experts, assigning them the task to transfer knowledge to younger staff, may yield significant benefits. | The efforts to retain tacit knowledge are usually closely connected with the identification of [[Critical knowledge | critical knowledge]] and the analysis of the risk of [[Knowledge loss | knowledge loss]]. The means of retaining tacit knowledge are twofold: if possible, the knowledge may be captured (see the [[Capture]]-article for a description of methods) and the resulting documents stored in an appropriate repository, and/or [[Transfer | transferred]]. This may go hand in hand with efforts to maintain people who have the requested knowledge in the organization. A good working environment as well as a reward and recognition system may persuade experts to remain in the organization. Strategies to re-engage retired experts, assigning them the task to transfer knowledge to younger staff, may yield significant benefits. | ||
| + | |||
| + | ===Table of business processes=== | ||
| + | This [[Knowledge process|knowledge process]] is embedded in the following [[Business process|business processes]] in the [[Integrated management system]]. Each process has a score commensurate with its relevance to this process. | ||
| + | |||
| + | {| class="wikitable sortable" | ||
| + | |- | ||
| + | ! Business process !! Impact | ||
| + | |- | ||
| + | ||[[Configuration management]]|| ? | ||
| + | |- | ||
| + | ||[[Technical skill resources]]|| ? | ||
| + | |- | ||
| + | ||[[Lessons learned]]||? | ||
| + | |- | ||
| + | ||[[Information technology]]|| ? | ||
| + | |- | ||
| + | ||[[Operating experience]]|| ? | ||
| + | |- | ||
| + | ||[[Peer review]]|| ? | ||
| + | |- | ||
| + | ||[[Technology development]]|| ? | ||
| + | |} | ||
| + | |||
| + | ==Processes not in the management system== | ||
| + | |||
| + | ==KM tools== | ||
| + | For all the KM tools that help implement the knowledge process see [[:Category:Maintenance process tools]] | ||
| + | |||
| + | The IAEA’s International Nuclear Information System (INIS) [1] offers a very good example of data storage methods and tools. | ||
=== Retaining explicit knowledge === | === Retaining explicit knowledge === | ||
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*Open source RDBMS, such as MySQL. | *Open source RDBMS, such as MySQL. | ||
| − | === | + | ==Case studies== |
| − | + | ==References== | |
| + | ==Related articles== | ||
| + | [[Portal:Maintenance]] | ||
| + | |||
| + | [[:Category:Maintenance processes]] | ||
| + | |||
| + | [[Knowledge process (disambiguation)]] | ||
| + | |||
| + | [[:Category:Maintenance process tools]] | ||
| + | |||
| + | [[Category:Knowledge processes]] | ||
| + | [[Category:Maintenance processes]] | ||
== References == | == References == | ||
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[2] INTERNATIONAL ATOMIC ENERGY AGENCY, Comparative Analysis of Methods and Tools for Nuclear Knowledge Preservation, Nuclear Energy Series No. NG-T-6.7 STI/PUB/1494, 2011 | [2] INTERNATIONAL ATOMIC ENERGY AGENCY, Comparative Analysis of Methods and Tools for Nuclear Knowledge Preservation, Nuclear Energy Series No. NG-T-6.7 STI/PUB/1494, 2011 | ||
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==Related articles== | ==Related articles== | ||
| − | [[Retention plan]] | + | [[Retention plan]], [[Capture]], [[Knowledge retention]], [[Ageing workforce]], [[Retention plan]] |
| − | [[ | + | [[Category:Knowledge retention]] |
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Latest revision as of 12:39, 21 December 2015
Definition
The process of keeping knowledge in an organization
Description
Knowledge retention relates to keeping explicit and tacit knowledge in the organization, usually on long term. Retaining tacit knowledge may focus on capturing tacit knowledge, usually a very difficult task, or trying to retain people with the requested knowledge in the organization. A re-hire program for retirees may yield significant benefits. Long-term storage of explicit knowledge requires robust and reliable devices to meet archiving requirements.
Related articles
Retention plan, Capture, Knowledge retention, Ageing workforce, Retention plan
