Difference between revisions of "Retention"

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== Summary==

Knowledge retention related to keeping explicit and tacit knowledge in the organization, often on long term.  

=== Retaining tacit knowledge ===

The efforts to retain tacit knowledge are usually closely connected with the identification of [[Cricital knowledge | critical knowledge]] and the analysis of the risk of [[Knowledge loss | knowledge loss]. The means of retaining tacit knowledge are twofold: if possible, the knowledge may be captured (see the [[Capture]]-article for a description of methods) and the resulting documents stored in an appropriate repository, and/or [[Transfer | transferred]]. This may go hand in hand with efforts to maintain people who have the requested knowledge in the organization. A good working environment as well as a reward and recognition system may persuade experts to remain in the organization. Strategies to re-engage retired experts, assigning them the task to transfer knowledge to younger staff, may yield significant benefits.

Document management systems and content management systems are widely used for storing information and documents. These repositories are efficient for handling a dynamically changing database, with frequent additions, changes, deletions etc. For long-term storage however, robust and reliable devices are required for archiving purposes. Electronic or digital formats can be stored on hard discs, optical media (CD, DVD, etc.), streamers (magnetic tapes) and/or in a film library. These could be read-only or editable, full text or just abstracts. For information stored in [[Database|databases]], database design should consider ease of retrieval in the future using metadata, thesauri, taxonomies, ontology, etc. Integrated information systems provide interoperability of different knowledge formats, including text, data, drawings, videos, and/or 3-D models. The information can be classified by author, release number, date of production, subject and/or keywords. Computer aided metadata creation tools can also be used to create metadataautomatically for knowledge resources. A combination of the following software/system tools can be used in the implementation of electronic or digital archives:

===Example===

The IAEA’s INIS [1], undertaking preservation of nuclear knowledge for several years now, offers a very good

'''Source:''' [[Comparative Analysis of Methods and Tools for Nuclear Knowledge Preservation ]]

[1] http://www.iaea.org/inis/

[2] INTERNATIONAL ATOMIC ENERGY AGENCY, Comparative Analysis of Methods and Tools for Nuclear Knowledge Preservation, Nuclear Energy Series No. NG-T-6.7 STI/PUB/1494, ISBN 978-92-0-113610-7, 2011

[[Retention plan]]

[[Employee self assesment knowledge retention process]]

[[Storage]]

[[Capture]]

 

[[Capture tools]]

[[category:Knowledge processes]]

[[category:Business processes]]