Revision as of 07:08, 23 September 2013

Introduction

In the context of this guidance, a nuclear knowledge management tool can be a recognized process, procedure or best practice approach that may, or may not, employ one or more of the three primary elements of knowledge management. A tool is a way of leveraging the maximum benefit from knowledge and in general an organization will use a number of different tools that best suit its way of operating, its people and the type of knowledge they possess. Examples of nuclear knowledge management tools that are explored later in this guidance and in other IAEA publications include: — Communities of practice; — A directory of personal skills and experiences; — Meeting spaces conducive to information and knowledge exchange; — Technical libraries and online information repositories; — Conducting a ‘lessons learned’ exercise at the conclusion of a project; — In-house training and mentoring programmes. A

Action Learning Sets

After Action Review

An Audience With

Anecdote Circles

B

Blogging

Brainwriting

C

Capture task execution on video

Card Sorting

Career History Mapping

Case studies

Causal Mapping

Coaching

Communication plan Template

Community of Practice Charter

Concept Mapping

Constrained Information Tasks

Content Management

CoP Movie

Critical Incident Method/CDM

D

Data mining

Decision table/decision flowchart

Develop a standard

Document indexing and folder structuring

Documents revisited

Doormat letter

E

E-learning

E-zines/Newsletters

Effective Teamworking

E cont.

Expert interviews

Expert Meeting

Expert Pages

F

FAQs

G

Good Practice Templates

Good Practice Transfer

I

Information architecture

Information design

J

Job Manual/Handbook

K

Keywords/tagging

Kick-off event script

Knowledge Cafes

Knowledge Management in the Value Chain

Knowledge Markets

Knowledge Sharing Dashboard

L

Leading a CoP Script

Learning between Projects

Learning from Projects

Learning in Projects

Learning log

Learning Plan

Lessons Learned Library

Libraries

Lunch and Learn

M

Mentoring

Metadocuments/README

Mysite

P

Pearls of Wisdom

P cont.

Personal Network Mapping

Plant Configuration Experience Capture

Post-Project Review

Pre-Project Review

Process Mapping

Project Chronology

Project Good Practice Conference

R

Research and development

S

Search guidance

Sharepoint site

Sharing Events

Sharing protocol

Significant Milestone Review

Simulation/role play

Stakeholder Mapping

Storytelling

Systems thinking

T

Task interviews

Taxonomies

Teachback interviews

Ten Steps to Collaborative Problem-solving

Thinking aloud

Twenty question interviews

V

Virtual discussions

Virtual Exhibition Centre

W

Webinars

Wiki

Y

Yellow Pages