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| − | [[Knowledge management]] is defined, in this report, as {{Knowledge management 3}}Knowledge management consists of three fundamental components: people, processes and technology. Knowledge management focuses on people and organizational culture to stimulate and nurture the sharing and use of knowledge; on processes or methods to find, create, capture and share knowledge; | + | |
| − | and on technology to store and make knowledge accessible and to allow people to work together without being together. People are the most important component, because managing
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| − | knowledge depends upon people’s willingness to share and reuse knowledge [4].
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