Difference between revisions of "Attitude"
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== Description== | == Description== | ||
===Attitudes and knowledge=== | ===Attitudes and knowledge=== | ||
| − | In literature several functions are given to attitudes. From the point of view of [[KM]], the functions related to [[Knowledge|knowledge]] and [[ | + | In literature several functions are given to attitudes. From the point of view of [[KM]], the functions related to [[Knowledge|knowledge]] and [[Value|values]] are the most important ones. |
===Safety=== | ===Safety=== | ||
Revision as of 08:29, 19 April 2014
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Contents
Definition
Attitude is A mental position with regard to a fact or state; a feeling or emotion toward a fact or state (Merriam-Webster)
Summary
Description
Attitudes and knowledge
In literature several functions are given to attitudes. From the point of view of KM, the functions related to knowledge and values are the most important ones.
Safety
In the IAEA publications, attitudes of individual employees and managers are linked to safety and safety culture [1]. Attitudes of individuals are part of several safety culture definitions, see e.g. INSAG-4 [2], and in the three-level safety culture model, attitudes are linked to the second level which represents the espoused values [1]. The safety culture definitions recognize that attitudes are generally intangible, but they lead to tangible manifestations [2]. Attitudes are also connected to the characteristics of good safety culture, e.g. management's commitment to safety, which is linked to their safety attitudes, and the questioning attitude of employees [1].
Effect of attitudes to KM
Explain why is attitude important from the point of view of KM: Knowledge sharing, Knowledge sharing culture
Possibilities to affect attitudes
Attitudes of employees are greatly influenced by their working environment [2]. The IAEA safety culture publications give guidance in changing and improving safety culture [1]. Before culture change initiatives, an organization should conduct assessment of the current safety culture, including safety attitudes. Examples of surveys are given e.g. in [1]. Tools for changing attitudes as part of the culture change include using positive role models and putting effort in communication [1]. The possibilities of changing attitudes via safety training are seen low [1].
References
[1] Safety culture in nuclear installations Guidance for use in the enhancement of safety culture, IAEA-TECDOC-1329, 2002, http://www-pub.iaea.org/MTCD/publications/PDF/te_1329_web.pdf
[2] Safety Culture, A report by the International Nuclear Safety Advisory Group, SAFETY SERIES No.75-INSAG-4, 1991, http://www-pub.iaea.org/MTCD/publications/PDF/Pub882_web.pdf
