Difference between revisions of "Knowledge management"

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==Definition==
 
==Definition==
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== Summary==
 
== Summary==
Knowledge management is by now well established and widely adopted, and documented in a vast body of literature. The IAEA defines Knowledge Management as an integrated and systematic approach for identifying, acquiring, transforming, developing, disseminating, using, and preserving the knowledge that is critical to an individual or organization in achieving specified objectives The KM model adopted contains three primary elements: people, processes and technology.
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Knowledge management is by now well established and widely adopted, and documented in a vast body of literature. The IAEA defines Knowledge Management as coordinated, integrated, systemic practices and activities which enable and promote effective knowledge processes and ensure adequate knowledge assets as needed to achieve organizational goals. The KM model adopted contains three primary elements: people, processes and technology and the surrounding and proper organization [[Organizational culture|culture]]. ''Note: Although KM is typically understood in an organizational context as integrated into management system. It can also be applied in several contexts such as e.g. personal, national.''
  
 
== Description==
 
== Description==
 
Knowledge Management emerged as a scientific discipline in the earlier 1990s. Since then, a vast body of literature with fundamental textbooks as well as a large number of Internet links covering a broad range of thoughts on the KM discipline including manifold practical experiences have been established. An overview on many relevant aspects of general (not organization or domain specific) Knowledge Management may be found in [http://en.wikipedia.org/wiki/Knowledge_management Wikipedia].
 
Knowledge Management emerged as a scientific discipline in the earlier 1990s. Since then, a vast body of literature with fundamental textbooks as well as a large number of Internet links covering a broad range of thoughts on the KM discipline including manifold practical experiences have been established. An overview on many relevant aspects of general (not organization or domain specific) Knowledge Management may be found in [http://en.wikipedia.org/wiki/Knowledge_management Wikipedia].
  
The IAEA defines knowledge management as: “an integrated and systematic approach for [[Identification|identifying]], [[Acquisition|acquiring]], [[Transformation|transforming]], developing, [[Dissemination|disseminating]], [[Use|using]], and [[Preservation|preserving]] the [[Critical knowledge|knowledge that is critical]] to an individual or organization in achieving specified objectives”.  
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A number of knowledge management models have been developed and deployed in the development of a knowledge management system. There are two knowledge management reference models used by the IAEA  to explain the concept of knowledge management . The first [[Fraunhofer reference model|Fraunhofer Reference Model for Knowledge Management]] helps to understand in a simple manner how knowledge management supports organizational business processes. The second model demonstrates the 3 sides of knowledge management which should be aliened among each other and organizational environment to make knowledge management effective. Knowledge management focuses on people and [[Organizational culture|organizational culture]] to stimulate and nurture the sharing and use of knowledge; on processes or methods to find, create, capture and share knowledge; and on technology to store and make knowledge accessible and to allow people to work together without being together. People are the most important component, because managing knowledge depends upon people’s willingness to share and reuse knowledge (See Fig 1) [1]. [[File:Components of a KM system.png|thumbnail|right|400px|Fig 1. Primary KM elements and organizational context]].  
  
The knowledge management approach in business is prompted by the combination of three primary elements — people, processes, and technology — operating within a culture that recognizes the importance of knowledge to the success and safety of all (see Fig. 1). These three elements are shortly characterized as: [[File:Components of a KM system.png|thumbnail|right|400px|Fig 1. Primary KM elements and organizational context]]
 
  
* KM focuses on people and the organizational culture required to stimulate and nurture the sharing and use of knowledge, on processes or methods to find, create, capture and share knowledge, and on the technologyneeded to store and make knowledge accessible and to allow people to work together without being together
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It is important to recognize knowledge in organizations exists at an individual level, at a group level, at a department level, and at an organizational level. Further, the level of abstraction and form of knowledge may range from detailed facts, to organized information, to interpretations and analysis, to conceptualizations, to theoretical models, or even wisdom. Knowledge can be considered a resource (i.e. an input), it may be embedded in work methods (i.e. part of a process) or it can be a product (i.e. an output). Knowledge may often be time dependent or contextual, and must be maintained and renewed. [2] Consequently knowledge management should be practiced on all these levels.
* KM focuses on processes or methods which find, create, capture and share knowledge. Established operational processes are essential to safely operating and maintaining nuclear facilities. KM must be integrated into business processes such as strategic planning, analysis and decision making, implementation of plans, and evaluation of results
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* KM focuses on technology to store and make knowledge accessible, which allows people to work together irrespective of location or time. Thus, technology is an important enabler to the success of KM
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=== [[KM and people|People]] ===
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On organizational level every knowledge management initiative should start with the development of the own [[Knowledge management strategy]] which is aligned with the overall organizational strategy.
  
=== [[KM processes|Processes]] ===
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==References==
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[1] INTERNATIONAL ATOMIC ENERGY AGENCY, Knowledge Management for Nuclear Industry Operating Organizations,
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IAEA-TECDOC-1510, IAEA, Vienna (2006).
  
=== [KM technology|Technology]] ===
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[2] INTERNATIONAL ATOMIC ENERGY AGENCY, The Impact of Knowledge Management Practices on NPP Organizational Performance — Results of a Global Survey, IAEA-TECDOC-1711,IAEA, Vienna (2013).
 
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=== [[Culture]] ===
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== References ==
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==Related articles==
 
==Related articles==
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[[Nuclear knowledge management]]
 
[[Nuclear knowledge management]]
  
[[KM processes]]
 
 
[[KM strategy]]
 
 
[[KM system]]
 
 
[[Life cycle of knowledge management]]
 
  
[[Category:Knowledge]]
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[[Category:Knowledge management]]
[[Category:KM systems]]
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Latest revision as of 09:05, 7 April 2016


Definition

Coordinated, integrated, systemic practices and activities which enable and promote effective knowledge processes and ensure adequate knowledge assets as needed to achieve organizational goals. (Last published: an integrated, systematic approach to identifying, acquiring, transforming, developing, disseminating, using, sharing, and preserving knowledge, relevant to achieving specified objectives)

Summary

Knowledge management is by now well established and widely adopted, and documented in a vast body of literature. The IAEA defines Knowledge Management as coordinated, integrated, systemic practices and activities which enable and promote effective knowledge processes and ensure adequate knowledge assets as needed to achieve organizational goals. The KM model adopted contains three primary elements: people, processes and technology and the surrounding and proper organization culture. Note: Although KM is typically understood in an organizational context as integrated into management system. It can also be applied in several contexts such as e.g. personal, national.

Description

Knowledge Management emerged as a scientific discipline in the earlier 1990s. Since then, a vast body of literature with fundamental textbooks as well as a large number of Internet links covering a broad range of thoughts on the KM discipline including manifold practical experiences have been established. An overview on many relevant aspects of general (not organization or domain specific) Knowledge Management may be found in Wikipedia.

A number of knowledge management models have been developed and deployed in the development of a knowledge management system. There are two knowledge management reference models used by the IAEA to explain the concept of knowledge management . The first Fraunhofer Reference Model for Knowledge Management helps to understand in a simple manner how knowledge management supports organizational business processes. The second model demonstrates the 3 sides of knowledge management which should be aliened among each other and organizational environment to make knowledge management effective. Knowledge management focuses on people and organizational culture to stimulate and nurture the sharing and use of knowledge; on processes or methods to find, create, capture and share knowledge; and on technology to store and make knowledge accessible and to allow people to work together without being together. People are the most important component, because managing knowledge depends upon people’s willingness to share and reuse knowledge (See Fig 1) [1].
Fig 1. Primary KM elements and organizational context
.


It is important to recognize knowledge in organizations exists at an individual level, at a group level, at a department level, and at an organizational level. Further, the level of abstraction and form of knowledge may range from detailed facts, to organized information, to interpretations and analysis, to conceptualizations, to theoretical models, or even wisdom. Knowledge can be considered a resource (i.e. an input), it may be embedded in work methods (i.e. part of a process) or it can be a product (i.e. an output). Knowledge may often be time dependent or contextual, and must be maintained and renewed. [2] Consequently knowledge management should be practiced on all these levels.

On organizational level every knowledge management initiative should start with the development of the own Knowledge management strategy which is aligned with the overall organizational strategy.

References

[1] INTERNATIONAL ATOMIC ENERGY AGENCY, Knowledge Management for Nuclear Industry Operating Organizations, IAEA-TECDOC-1510, IAEA, Vienna (2006).

[2] INTERNATIONAL ATOMIC ENERGY AGENCY, The Impact of Knowledge Management Practices on NPP Organizational Performance — Results of a Global Survey, IAEA-TECDOC-1711,IAEA, Vienna (2013).

Related articles

Knowledge

Nuclear knowledge

Nuclear knowledge management