Difference between revisions of "Knowledge map"

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==Definition==
 
==Definition==
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== Summary==
 
== Summary==
 
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A knowledge map is a tool which presents a selected [[Knowledge|knowledge]] domain and the connections within it in a graphical form. Knowledge maps can take several forms, e.g. [[Concept map|concept map]] or [[Process map|process map]]. They can also be created for different purposes including a map of the knowledge of one person or a map of [[Knowledge asset|knowledge assets]] of a whole organisation.
  
 
== Description==
 
== Description==
 
===Overview===
 
===Overview===
Knowledge map is a symbolic representation of selected knowledge domain and the output of [[Knowledge mapping|knowledge mapping]]. The form of knowledge maps may vary including lists and hierarchical maps
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Knowledge map is a symbolic representation of a selected knowledge domain and the output of [[Knowledge mapping|knowledge mapping]]. The form of knowledge maps may vary including [[Concept map|concept maps]] and [[Process map|process maps]]. The components of knowledge maps usually include the so-called background which is the context where the map is produced, the elements of the maps and the relationships between the elements. The last of which is the essential feature of a knowledge map compared to other ways of documenting knowledge, e.g. lists. An example of a knowledge map is provided in Fig 1.
In addition to [[Codification|codifying knowledge]], a knowledge map provides navigation for users and relationships between the elements of the map. For organisations, the benefit of using knowledge maps is better understanding of their [[Knowledge asset|knowledge assets]]. An example of a knowledge map is provided in Fig 1.
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[[File:Example of KMM.jpeg|thumb|right|500px|Fig. 1. Example of a knowledge map]]
 
[[File:Example of KMM.jpeg|thumb|right|500px|Fig. 1. Example of a knowledge map]]
  
===The functionalities of knowledge map===
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===Types of knowledge maps===
Knowledge map has the following functions:
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The literature review of Eppler [1] provides several possible categorisations for knowledge maps:
#'''Indicate the location of knowledge assets in an organization:''' The basic function of knowledge map is to tell users where they can get knowledge and to provide navigation for them. Similar to information explosion, sometimes there is excessive knowledge in an organization, which is over the limit for a person to handle. In spite of search engines, knowledge map can be a good manner to retrieve knowledge in a logical way.  
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* [[Knowledge process]]: Knowledge maps can be used as tools for [[Knowledge process|knowledge processes]], e.g. [[Identification|identification]], [[Learning|learning]], [[Sharing|sharing]] and storage.
#'''Help to discover tacit knowledge in an organization:''' With the overview picture of knowledge assets in an organization, it is more likely to discover tacit knowledge in certain fields. Behind the corelation of knowledge, there might be some experts and knowledge owners from whom tacit knowledge can be captured.
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* Knowledge domain: Knowledge map always concerns itself with a knowledge domain, e.g. strategy, maintenance, waste management.
#'''Improve the self-learning ability in an organization and guide newcomers:''' Users(or employees) can learn new things by navigating in a knowledge map. Moreover, knowledge map is greatly helpful to newcomers and let them get into their roles quickly.
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* Content of the map: The elements of maps may be for example ideas, people (network map), documents, data, learning objectives
#'''As a summary list of knowledge assets in an organization:''' Knowledge map can be regard as a summary list of knowledge assets in an organization, which helps to evaluate the current status and maturity of knowledge management.
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* Users: Some knowledge maps might be just for personal use and some for use of a whole organisation.
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* Form of the map: The form of a knowledge map may e.g. a table, [[Concept map|concept map]], [[Process map|process map]], hierarchical list.
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* The way of creating the map: Maps may be produced automatically, by a group work, edited iteratively etc.
  
===Classification knowledge maps===
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===Benefits of knowledge maps===
Eppler [4] provides classification for knowledge mapss.  
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For [[Nuclear organization|nuclear organizations]], there are several benefits of using knowledge maps, including
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* Knowledge map can be used as a summary of the organozation's [[Knowledge asset|knowledge assets]]. It provides better overview and a more efficient and memorable representation and communication of [[Knowledge asset|knowledge assets]].
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* As knowledge maps include structure in form of links between the elements of the map, they help in understanding the structure of [[Knowledge asset|knowledge assets]].
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* Knowledge maps may indicate the location of the knowledge assets in an organization, provide faster access, and improve finding the relevant knowledge. Often the amount of knowledge in an organization is over the limit for a person to handle. In addition to search engines, knowledge maps can be a good way of [[Retrieval|retrieving knowledge]] in a logical way.
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* As the representation of knowledge in knowledge maps can be made logical, they may help in judging the quality and maturity of knowledge assets and in understanding how to develop knowledge assets.
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* Knowledge maps can be used for representing [[Implicit knowledge|implicit knowledge]] and locating [[Tacit knowledge|tacit knowledge]]. With the overview picture of knowledge assets in an organization, it is more likely to discover tacit knowledge.
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* Knowledge maps improve [[Learning|learning]] both of the organization and individuals. Organization learns via increased understanding of its knowledge assets and better evaluation of them. Individuals learn both via using the maps and via [[Knowledge mapping|creating them]], and the maps may prove to be useful e.g. for the newcomers in the job induction process.
  
There are at least three types of knowledge maps:
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===Creating a knowledge map===
[[File:Knowledgemap.PNG|thumb|right|500px|Fig. 2. Example of concept-oriented knowledge map]]
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Creating a knowledge map is described in [[Knowledge mapping|this article]]
#'''Concept-oriented knowledge map,''' or [[Concept map]] also can be considered as "[[Taxonomy|taxonomy]]". This type of knowledge map is often used in knowledge base or [[Content management|content management]] systems. (See Fig. 2)
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#'''Process-oriented knowledge map,''' or [[Process map]] uses business processes in an organization to make connections among related knowledge. Users can follow the processes and use the handy knowledge by means of a process-oriented knowledge map.
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#'''Social-oriented knowledge map,''' or [[Personal network map]] or shows the social relationship of users(or employees) as well as their expertise and competencies in a knowledge map.
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===[[Knowledge mapping|Producing a knowledge map]]===
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== References ==
 
== References ==
[1] [[Development of Knowledge Portals for Nuclear Power Plants - document as published|Development of Knowledge Portals for Nuclear Power Plants]]
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[1] Eppler M., A Process-Based Classification of Knowledge Maps and Application Examples, Knowledge and Process Management, Volume 15 Number 1 pp 59–71 (2008), http://lpis.csd.auth.gr/mtpx/km/material/knowledge%20maps.pdf
  
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===Other potentially useful literature===
 
[2] Ermine J.L., Boughzala I and Tounkara T., Critical Knowledge Map as a Decision Tool for Knowledge   
 
[2] Ermine J.L., Boughzala I and Tounkara T., Critical Knowledge Map as a Decision Tool for Knowledge   
 
Transfer Actions, "Electronic Journal of Knowledge Management 4, 2 (2006) 129-140, http://hal.archives-ouvertes.fr/docs/00/47/03/87/PDF/10.1.1.85.873_1_.pdf
 
Transfer Actions, "Electronic Journal of Knowledge Management 4, 2 (2006) 129-140, http://hal.archives-ouvertes.fr/docs/00/47/03/87/PDF/10.1.1.85.873_1_.pdf
  
 
[3] Balaid, Zibarzani, Rozan, A Comprehensive Review of Knowledge Mapping Techniques, JOURNAL OF INFORMATION SYSTEMS RESEARCH AND INNOVATION, http://seminar.utmspace.edu.my/jisri/download/F1_FinalPublished/Pub9_Comprehensive_KnowledgeMapping_Techniques.pdf
 
[3] Balaid, Zibarzani, Rozan, A Comprehensive Review of Knowledge Mapping Techniques, JOURNAL OF INFORMATION SYSTEMS RESEARCH AND INNOVATION, http://seminar.utmspace.edu.my/jisri/download/F1_FinalPublished/Pub9_Comprehensive_KnowledgeMapping_Techniques.pdf
 
[4] Eppler M., A Process-Based Classification of Knowledge Maps and Application Examples, Knowledge and Process Management, Volume 15 Number 1 pp 59–71 (2008), http://lpis.csd.auth.gr/mtpx/km/material/knowledge%20maps.pdf
 
  
 
==Related articles==
 
==Related articles==
[[Map (disambiguation)]]¨
 
 
[[Map]]
 
 
 
[[Knowledge mapping]]
 
[[Knowledge mapping]]
  
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[[Process map]]   
 
[[Process map]]   
  
[[Personal network map]] 
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[[Category:Knowledge map]]
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[[Causal map]] 
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[[History map]] 
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[[category:Tools]]
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[[category:Mapping]]
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[[category:Competency]]
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[[category:CSA]]
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Latest revision as of 09:24, 21 December 2015

Jiajie.png

Definition

A map of a selected knowledge domain.

Summary

A knowledge map is a tool which presents a selected knowledge domain and the connections within it in a graphical form. Knowledge maps can take several forms, e.g. concept map or process map. They can also be created for different purposes including a map of the knowledge of one person or a map of knowledge assets of a whole organisation.

Description

Overview

Knowledge map is a symbolic representation of a selected knowledge domain and the output of knowledge mapping. The form of knowledge maps may vary including concept maps and process maps. The components of knowledge maps usually include the so-called background which is the context where the map is produced, the elements of the maps and the relationships between the elements. The last of which is the essential feature of a knowledge map compared to other ways of documenting knowledge, e.g. lists. An example of a knowledge map is provided in Fig 1.

Fig. 1. Example of a knowledge map

Types of knowledge maps

The literature review of Eppler [1] provides several possible categorisations for knowledge maps:

  • Knowledge process: Knowledge maps can be used as tools for knowledge processes, e.g. identification, learning, sharing and storage.
  • Knowledge domain: Knowledge map always concerns itself with a knowledge domain, e.g. strategy, maintenance, waste management.
  • Content of the map: The elements of maps may be for example ideas, people (network map), documents, data, learning objectives
  • Users: Some knowledge maps might be just for personal use and some for use of a whole organisation.
  • Form of the map: The form of a knowledge map may e.g. a table, concept map, process map, hierarchical list.
  • The way of creating the map: Maps may be produced automatically, by a group work, edited iteratively etc.

Benefits of knowledge maps

For nuclear organizations, there are several benefits of using knowledge maps, including

  • Knowledge map can be used as a summary of the organozation's knowledge assets. It provides better overview and a more efficient and memorable representation and communication of knowledge assets.
  • As knowledge maps include structure in form of links between the elements of the map, they help in understanding the structure of knowledge assets.
  • Knowledge maps may indicate the location of the knowledge assets in an organization, provide faster access, and improve finding the relevant knowledge. Often the amount of knowledge in an organization is over the limit for a person to handle. In addition to search engines, knowledge maps can be a good way of retrieving knowledge in a logical way.
  • As the representation of knowledge in knowledge maps can be made logical, they may help in judging the quality and maturity of knowledge assets and in understanding how to develop knowledge assets.
  • Knowledge maps can be used for representing implicit knowledge and locating tacit knowledge. With the overview picture of knowledge assets in an organization, it is more likely to discover tacit knowledge.
  • Knowledge maps improve learning both of the organization and individuals. Organization learns via increased understanding of its knowledge assets and better evaluation of them. Individuals learn both via using the maps and via creating them, and the maps may prove to be useful e.g. for the newcomers in the job induction process.

Creating a knowledge map

Creating a knowledge map is described in this article

References

[1] Eppler M., A Process-Based Classification of Knowledge Maps and Application Examples, Knowledge and Process Management, Volume 15 Number 1 pp 59–71 (2008), http://lpis.csd.auth.gr/mtpx/km/material/knowledge%20maps.pdf

Other potentially useful literature

[2] Ermine J.L., Boughzala I and Tounkara T., Critical Knowledge Map as a Decision Tool for Knowledge Transfer Actions, "Electronic Journal of Knowledge Management 4, 2 (2006) 129-140, http://hal.archives-ouvertes.fr/docs/00/47/03/87/PDF/10.1.1.85.873_1_.pdf

[3] Balaid, Zibarzani, Rozan, A Comprehensive Review of Knowledge Mapping Techniques, JOURNAL OF INFORMATION SYSTEMS RESEARCH AND INNOVATION, http://seminar.utmspace.edu.my/jisri/download/F1_FinalPublished/Pub9_Comprehensive_KnowledgeMapping_Techniques.pdf

Related articles

Knowledge mapping

Concept map

Competency map

Process map