View source for Knowledge management in the value chain

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==Definition==
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== Summary==
Knowledge management in the value chain represents a new approach to working with suppliers and other [[Stakeholder|stakeholders]] by acknowledging the mutual advantages of [[Knowledge management|managing knowledge]] collectively for the benefit of all of the organisations involved.

Such a philosophy contrasts with predominant approaches to supply chain models, e.g. lean manufacturing with its emphasis on Lean Manufacturing principles stress defining value in terms of importance to the customer and eliminating any wasteful activities; that is, those activities the customer does not find valuable.
==Description==
===Purpose===
To establish a culture of [[Learning|learning]] and [[Sharing|sharing]] for the mutual benefit of all participants in an inter-organisational environment.
===Beneficiaries and other stakeholders===
===Skill requirements===
Some experience of multi-organizational partnerships is needed to facilitate knowledge management in the value chain as is the need to be a highly skilled chair of such an environment.
===Instructions===
# One of the parties will need to co-ordinate the activites to plan and facilitate the programme of knowledge management in the value chain ;
# Establish a [[Sharing protocol]];
# Create an online platform to act as a Hub for the programme;
# Pioritise the knowledge that needs to be managed on behalf of the entire value chain;
# Create KM [[Roles|roles]] and appoint people to fulfill them;
# Establish any KM [[Measurement|measurement]] indicators necessary to evaluate success.
===Examples===
===Case studies:===
===Critical success factors===
====Competing with knowledge====
# All parties benefit from knowledge sharing activities with suppliers and customers;
# There are sustainable win-win propositions along the entire value chain;
# KM [[Leadership|leadership]] and [[Learning|learning]] [[Competency|competencies]] exist throughout the value chain.
====Enabling environments====
# Senior Management in all participating organisations support the programme;
# KM in the [[Value chain|value chain]] is a philosophy that is legitimized in all organisations;
# There is an effective communication strategy in place to help promulgate the philsophy.
====Managing the partnership====
# Analysis has been undertaken to assess where to prioritise KM efforts for the mutual gain of all participants;
# Easy to use [[Tool|tools]] are available to lower the barriers to entry;
# [[Good practice]] has been identified to support partners to apply them;
# There is a transparent funding model behind the programme;
# [[Role]]s and responsibilities have been defined;
# [[Security]], confidentiality and [[Intellectual property|intellectual property]] issues have been addressed.
====ICT Infrastructure====
# Where possible use existing tools within the partnership. Where they do not yet exist, make sure all members of the value chain contribute to the user and functional specifications;
# Ensure that [[Communities of practice|communities of practice]] can be supported in this mult-organisational environment.
====Gauging results====
# Identify both tangible and intangible success criteria; ensure that all stakeholders understand the possibilities and the limitations to the ways of KM [[Measurement|measurement]].
===Hints and tips===
===FAQ===
===Templates===
===Other related documents===
===Training materials===
== References ==
==Related articles==

A [[Sharing protocol]] will help to establish ownership and transparency of ways of working in the value chain;

KM [[Measurement]] offers options for assessing progress and success.

*[[Category: Tools]]

*[[Category: Combination process tools‎]]
*[[Category: Explicit consolidation tools]]
*[[Category: Consolidation tools]]


*[[Category: Finding process tools]]
*[[Category: People finding tools]]

*[[Category: Learning process tools]]
*[[Category: Implicit capture implicit tools]]
*[[Category: Collaboration tools‎]]
*[[Category: Learning from communities tools‎]]


*[[Category: Sharing process tools‎]]
*[[Category: Push tools]]
*[[Category: Sharing in communities tools‎]]
*[[Category: Tacit sharing tools‎]]
*[[Category: Tacit transfer tools]]